Privacy Policy
At Al Hidaya Health Care Service WLL, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect information shared through our website.
What we collect
- When you send the Contact or Request a Quote form: your name, phone number, email address and what you tell us, including your organisation and the care you need when you give them.
- When you apply for a job: your name, email address, phone number, your answers about your licence, Dataflow, Prometric and experience, your note, and your CV.
Why we collect it
To answer your message, to prepare the quote you asked for, and to consider your application. We do not use it for anything else, and we do not sell it.
Where it goes
- Your details are stored on our own web server and in its database.
- Each submission is emailed to our team's mailboxes, which are hosted by Microsoft 365. A job application's email carries your CV.
- Cloudflare checks that a form is sent by a person and not a bot, and counts visits to the site without cookies.
How long we keep it
Enquiries and applications are deleted automatically after a period we set, never longer than one year. CVs may be deleted sooner. Your IP address is kept only as a scrambled code, for a few minutes, to stop repeated submissions.
Your choices
To see, correct or delete what we hold about you, email info@alhidaya.qa and we will reply as soon as we can.
Google Maps
The Contact page contains a Google Maps satellite map. When the map loads, your browser connects to Google, which receives technical information such as your IP address. Google's privacy policy applies to the map.